People
Who owns the program, and how it stays alive past launch.
The Standard
The DEX-COS™
DEX Common Operating System
Your North Star to Operationalizing a DEX Practice
Explore the frameworkThe DEX Authority LLC
Vendor-neutral
No product agenda. Guidance that fits whatever stack you already run or prior to making a decision.
Practitioner-led
Built with decades of combined experience running real enterprise DEXOps programs, not analyst theory or vendor marketing.
Built to operate
Roles you can assign, rhythms you can run, value you can prove to leadership.
The problem
DEXOps stalls when it'streated as a tool,not a discipline.
Dashboards multiply. Alerts pile up. Nothing actually changes for the employee. The DEX Authority created the DEX Common Operating System (DEX-COS) to fix the operating model underneath, so the data finally produces results.
The standard
The DEX-COS Framework
An operating standard: three layers, two overlays, and five maturity levels.
Process
The operating rhythm that turns signals into fixes.
Technology
Vendor-neutral tooling for visibility and action.
Available now
Put DEX-COS to work today
DEX-COS training, testing, and certification programs available soon. Until then, the framework and the full standard are here to use today.
The framework
Explore the full DEX-COS operating standard: three layers, two overlays, and five maturity levels.
The standard
Download the complete DEX-COS standard document (v1.0 Beta) and put the operating model to work.
A consultation
Book a conversation to map your DEX program to DEX-COS — no contract, just a conversation.
Founded by Tim Flower, "The Proactive IT Guy"
Author of Digital Employee Experience for Dummies and co-host of The DEX Show. He has run DEX at enterprise scale, so your program does not have to start from scratch. Meet the founder
Let's operationalize
your DEX program.
It starts with a conversation, not a contract. Tell us what you're working toward.
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