Guidance that actually moves the program.

Practical, experienced education and industry neutral certification along with guidance for IT leaders and DEX practitioners building or scaling a Digital Employee Experience program. No vendor agenda. No generic playbooks. Strucured services from enablement to design.

Services Under Consideration

Training, testing, and certification services to launch in the fall of 2026

Advisory services listed below are being considered and will be developed based on market demand. In the meantime, the DEX-COS standard and its supporting documents are available now.

View the standard

01 DEX Strategy AdvisoryServices Under Consideration

Define or refine your DEX strategy with a senior practitioner: program vision, stakeholder alignment, investment justification, and roadmap. Structured sessions or an ongoing retainer.

02 DEX-COS Readiness AssessmentServices Under Consideration

A structured evaluation of your program against DEX-COS. Identifies maturity level, gaps, and priority actions across all three layers, delivered as a written report with executive summary and a 90-day action plan.

03 Operating Model DesignServices Under Consideration

Custom DEX operating model aligned to DEX-COS: role definition, RACI, governance, process design, and integration with existing ITSM practices. Delivered over 4–8 weeks.

04 Executive WorkshopsServices Under Consideration

Half-day or full-day facilitated workshops for IT leadership and DEX teams: program foundations, operating-model design, value communication, and a DEX-COS introduction. Virtual or on-site.

05 Practitioner EnablementServices Under Consideration

Structured training and coaching for DEX practitioners preparing for the DEX Practitioner Certification or building program-specific skills. Cohort programs or individual coaching.

06 DEX Platform Adoption AdvisoryServices Under Consideration

For organizations that have deployed a DEX platform but aren't yet getting full value: adoption strategy, use-case development, and integrating platform insights into operational decisions.

07 Value Realization & ROI PlanningServices Under Consideration

Define, measure, and communicate business value through the DEX-COS Value overlay and the Value Lens methodology developed at Nexthink. Ideal for justifying investment or expanding scope.

08 On-Site DEX BootcampsServices Under Consideration

Intensive one-to-three-day on-site engagements that jumpstart a program or accelerate DEX-COS adoption. Assessment, workshop, and planning combined into a single high-impact session.

How we work together

Tell us what you're working toward. If we can move it forward, we'll show you how. If we can't, we'll say so.

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